Delivery Information

SES® batteries will be shipped in accordance with the latest transport shipping regulations.If your country of origin is not listed at the checkout this may be because we are unable to ship our SES® Batteries to certain countries, however we may still be able to ship accessories, chargers etc., or, alternatively you may order products ex-works and arrange collection by your own means of transportation so pleasecontact usif you require a quotation.

In stock items are usually despatched within 3-5 working days. If for any reason the product you have ordered is 'out of stock' once normal office hours have resumed, we will endeavour to deliver your goods within 02 weeks of acceptance of your order. If we are unable to deliver your order within 06 weeks, you will be offered substitute goods if available and/or a revised delivery date. At your option, you may accept the substitute goods or the revised delivery date. Alternatively, you may cancel your order in which case a full refund for the goods will be provided.

For products not available to purchase directly from our website i.e. large quantities, custom products, ‘out of stock’ items etc. the lead time will vary and we will provide you delivery period information on price request at the time of quotation.

Once your goods are dispatched, delivery times are as follows:

• Within India is usually within 3-7 working days from dispatch date.
• International delivery is usually 10-15 working days from dispatch date.

Mode of Shipment in India: Standard Courier or Cargo Mode or EMS

We don’t dispatch goods through roadways bus, train, ferry or local carts.

Delivery outside the India

Delivery of items to your destination outside India country, need consent from carrier airlines or shipping cargo carriers. Batteries shipping have DGR formalities, due to which there are often delay. Custom formalities at country of origin are taken care by our agent. We can process certificate of origin request for online orders. For such certificates please take prior consent from SES® sales executive in writing. SES® liability of delivery of goods is limited to the nearest approachable airport or seaport. SES® is not liable destination country custom clearance and tariff. Any formalities or compliance if required in the country of destination are to be taken care by the buyer. The receiver is responsible for paying any duties and taxes that may apply. Our carrier is unable to deliver parcels until these duties have been paid.